Receiving your professional emails on your phone, without opening a browser or searching for the webmail address: that’s the comfort provided by setting up an email client. For the Strasbourg academy, the procedure relies on the IMAP protocol and a few specific server settings. If these settings are incorrect, they can block synchronization or prevent message sending.
IMAP and SMTP server settings for the Strasbourg academy: the exact parameters
Before even opening your phone’s mail application, note down this information. They are the same on Android and iPhone.
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- Incoming server (IMAP): imap.ac-strasbourg.fr, port 993, SSL/TLS security
- Outgoing server (SMTP): smtps.ac-strasbourg.fr, port 465, SSL/TLS security
- Username: your full academic email address ([email protected])
- Password: the one for your academic email, not for other services of the Ministry of Education
The most common mistake is confusing the SMTP port with that of other academies. Strasbourg uses port 465, not port 587. If your application offers a choice between SSL/TLS and STARTTLS, select SSL/TLS for both servers.
You can also set up your academic email for Strasbourg by following a step-by-step guide that details each screen.
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Setting up academic email on iPhone: mandatory manual settings
On iOS, the Mail app does not automatically recognize the academy’s servers. Have you noticed that automatic detection sometimes suggests Exchange or Google settings? Here, you need to force manual configuration.
Access the right menu in settings
Open Settings, then Mail, then Accounts. Tap “Add Account” and choose “Other” (not Microsoft Exchange, not Google). Then select “Add Mail Account”.
Fill in the incoming and outgoing server fields
The form asks for four basic pieces of information: name, email address, password, and description. After validation, iOS displays a screen with two tabs: IMAP and POP. Select IMAP, never POP, to maintain synchronization between your phone and the online webmail.
In the “Incoming Server” section, enter imap.ac-strasbourg.fr. In “Outgoing Server,” enter smtps.ac-strasbourg.fr. The ports and security type are configured after the first connection attempt: iOS first tries to connect, often fails, then allows you to modify the advanced settings. This is when you enter port 993 for IMAP and 465 for SMTP.
Once the connection is established, the inbox synchronizes. The folders (sent, drafts, trash) appear after a few minutes depending on the volume of emails stored on the server.
Setting up academic email on Android: which app to choose
Android often offers two pre-installed applications: Gmail and a manufacturer “Email” app (Samsung Mail, for example). Both work, but the path differs slightly.
With Gmail
Open Gmail, tap your profile picture in the top right, then “Add another account”. Choose “Other”. Enter your ac-strasbourg.fr address. Gmail then offers IMAP or POP: choose IMAP.
Enter the password, then the incoming server settings (imap.ac-strasbourg.fr, port 993, SSL/TLS). The next screen asks for the outgoing server settings (smtps.ac-strasbourg.fr, port 465, SSL/TLS). Validate each step. If the message “Unable to connect to the server” appears, check that you haven’t left a space before or after the server address.
With Samsung Mail or a third-party app
The principle remains the same. Go to Phone Settings, then Accounts, then “Add Account”. Select “Email” or “IMAP”. The fields to fill in are identical. The Thunderbird Mobile app also works and sometimes detects the settings automatically if you enter the full address.
Account security on smartphone: password and two-factor authentication
Setting up your email on your phone provides permanent access to your academic inbox. A few precautions can prevent unpleasant surprises.
Academic email services are gradually integrating two-factor authentication. This mechanism requires an additional code (received via SMS or generated by an app like Microsoft Authenticator) during the first login from a new device. If your academy has activated it, you will receive a verification request when validating the IMAP settings on your phone.
Also, remember to provide a phone number or a backup email address in your academic account settings from the webmail. In case you forget your password, this is the only way to recover access without contacting the academy’s IT service.
If your phone is shared or if you lose it, locking it with a PIN code or biometrics protects access to your emails. Without this precaution, anyone who unlocks the phone can read and send messages from your professional address.
Synchronization issues with Strasbourg webmail on mobile
Why do some emails not appear on the phone while they are visible on the online webmail? Two common causes arise.
The first: synchronization frequency. By default, some applications only check for new messages every 15 or 30 minutes. For faster reception, enable “Push” mode if the application offers it, or reduce the interval to 5 minutes in the account settings.
The second: unsubscribed IMAP folders. On the webmail, you may have created subfolders to sort your messages. On the phone, these folders only appear if you manually subscribe to them from the app. In Gmail, go to account settings, then “Manage Labels” to check the folders to sync.
The academic email configured in IMAP remains synchronized in both directions: a message read on the phone will be marked as read on the webmail, and vice versa. Deleting an email from the phone also deletes it from the server. This feature is worth keeping in mind before cleaning up your mobile inbox.